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    TERMS & CONDITIONS

    1. AutoTriz Limited Warranty Registration

    • All vehicles treated with AutoTriz are provided service warranty registered by franchises.
    • Customers should register manually for warranty via website.
    • Vehicle must be treated with AutoTriz products only & service should be performed by AutoTriz approved applicator/franchise only.
    • AutoTriz Franchise must be notified immediately of any claim due to failure of treatment within 30 days of occurrence.
    • Vehicle must remain continuously registered within Indian transportation dept. for the duration of the warranty as warranty is on the registered number of the Vehicle.
    • If owner of vehicle changed during warranty period then warranty will be discontinued

    2. AutoTriz Annual Inspection & Maintenance

    • Annual Inspections must be carried out only by AutoTriz Franchise, within 30 days before the anniversary date of the last service to maintain warrant.
    • Failure to undertake an annual inspection within the required period, AutoTriz has right to deny any claims.
    • A Maintenance fee, determined by the franchise will be charged for the Annual Inspection, which includes – Exterior Wash, Decontamination and Inspection and possible reapplication of coating.

    3. AutoTriz Warranty Coverage

    3.1 AutoTriz (V1) Paint Coating Warranty

    • Basic 9H Package:Warranty provided on vehicle paint is valid for One (1) Year from the date of application for any vehicle.
    • Ultra 9H Package: Warranty provided on vehicle paint is valid for Three (3) years from the date of application for any vehicle.
    • Premium 9H+ Package:Warranty provided on vehicle paint is valid for Four (4) Years from the date of application for any vehicle.
    • Diamond 9H+ Package:Warranty provided on vehicle paint is valid for Five (5) Years from the date of application for any vehicle.

    Issues Covered: 

    All types of manufacturing defects will be covered in the warranty. The most common issues are

    • Peel off issues
    • Coating gets cracked
    • Bubbles on paint
    • Other adverse effects

    Issues not covered:

    • Non Maintenance in washing
    • Swirl marks and minor scratches due to bad washing process
    • Accidental & physical damages
    • Bird drop, tree saps & other harsh chemical damages
    • Water deposits due to hard water    

    3.2 AutoTriz (V3) Plastic Coating Warranty           

    AutoTriz Plastic Coating Warranty is valid for twelve (12) Months from the date of application for any vehicle against manufacturing defects. Surface rust, pitting or discoloration is a direct result of improper maintenance and is not covered by this warranty.

    3.3 AutoTriz (V4) Wheel Coating Warranty   

    AutoTriz Wheel Coating Warranty is valid for twelve (12) Months from the date of application for any vehicle against manufacturing defects. Surface rust, pitting or discoloration is a direct result of improper maintenance and is not covered by this warranty.

    3.4 AutoTriz (V5) Glass Coating Warranty

    • AutoTriz Glass coating Warranty is valid for twelve (12) months through installation from a franchise against manufacturing defects. Issues related to poor maintenance will not be covered under warranty. Liability Limitations apply.

    3.5 AutoTriz (V6) Leather & (V7) Fabric Coating Warranty       

    The warranty is valid for twelve (12) months from the date of application for any vehicle. AutoTriz warrants to the owner of the nominated vehicle that the treated surfaces will remain free of permanent stains and UV damage, except as otherwise noted in the warranty. Liability Limitations apply.

    Warranty will cover the manufacturing defects only. Non maintenance and following points are not covered under warranty.

    • Damage to any interior surface prior to AutoTriz application
    • Damage caused by rips, tears, shredding
    • Damage caused by alteration or modification of surfaces
    • Damage caused by abrasive compounds and third party products
    • Damage caused by chemicals, bird droppings and tree saps

    4. AutoTriz Vehicle Paintwork Warranty

    AutoTriz Multi Trade PVT. LTD. warrant to the owner of the nominated vehicle that if the AutoTriz is coatings, have manufacturing defects, whilst being maintained in accordance with the terms and conditions of this warranty, AutoTriz & it’s franchises will at no cost to the owner detail, clean, and/or retreat the affected area. Customers can buy AutoTriz insurance for those issues or defects which are not covered under warranty. For more details on AutoTriz insurance, please visit our insurance tab.

    4.1 AutoTriz Company Paintwork Liability Limitations       

    AutoTriz Multi Trade PVT. LTD. or its franchise shall not accept liability for the following:

    • Deterioration of factory-installed equipment or any other treated part of substandard specification, materials or workmanship by vehicle manufacturer, their dealership, third-party supplier or modifier, or professional detailers not authorized by AutoTriz Multi Trade PVT. LTD.
    • Swirl marks, scratches, chips to the painted & other surfaces, hard water spots, bird dropping, tree saps, contamination build-up and chemical damages etc.
    • Pre-existing damages or deterioration; and/or any claim for matters which are covered by vehicle manufacturers’ warranty.
    • Damage caused by manual or automatic wash brushes, contaminated and/or abrasive cloths and sponges, untreated areas due to accident damage and/or their subsequent repairs, and/or damage caused by impact with a foreign object (i.e., stone chips); and
    • Warranty is valid for factory clear-coated systems only and excludes any non-clear-coated or matte finishes. Warranty covers only manufacturing defects of the coating.

    5. AutoTriz Warranty Invalidations

    AutoTriz warranty for any product will be considered invalid if any of the following general condition occur:

    • Neglect to maintain the vehicle according to the standards and techniques recommended by AutoTriz India
    • Damage caused by abrasive compounds and polishes and third-party products
    • Damage resulting from a collision or accidents
    • Damage or structural failure occurs as the result of racing applications or wilful abuse
    • Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, effects that may result from the foregoing, or any other force major
    • Failure to repair and re-treat surfaces subject to accidental damages
    • Damage caused by any alteration or modification to the vehicle surfaces
    • Damage caused by vehicle manufacturer’s defects or low quality issues
    • Damage to the vehicle prior to product application
    • Failure to adhere to any requirements listed under the terms and conditions of this warranty

    6. AutoTriz Treated Vehicle Accident Damage

    Contact your vehicle insurer to ensure that any AutoTriz products and services is included in your vehicle insurance coverage. If the vehicle sustains damage and reapplication is required, contact AutoTriz Multi Trade PVT. LTD. or nearest AutoTriz franchise to arrange any additional treatments. Standard charges may apply to treat such issues.

    7. AutoTriz Warranty Claim

    The following applies to making a claim for any product defects or failures:

    • AutoTriz franchise must be notified of any claim due to failure of product performance within 30 days of occurrence
    • Any application, re-application, repair work or other work carried out on the coated surface must be done by AutoTriz franchise only after claim approval from AutoTriz Multi Trade PVT. LTD.

    8. AutoTriz Franchises & Approved Applicators

     

    • AutoTriz Franchises are selected using strict guidelines and requirements. Only Franchises are permitted to install and service any AutoTriz products.
    • All employees in all AutoTriz franchises are trained and certified for application of AutoTriz products. 

     

    For More Info & Claims Contact:
    AutoTriz Multi Trade PVT. LTD.
    Phone: +919689226644
    Email ID: contact@autotriz.in